As your water provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!
2023 Updated Billable Fees and Connection Fees
February 23, 2023
On February 22, 2023 the Highlands Mutual Water Company Board of Directors passed and approved the proposed increase for New Service Connection Fees and Billable Fees. Please find details of these...
Employment Opportunities
December 23, 2022
Current Job Openings:
1 - Operator III (T4)
Please submit a completed application and resume by walk-in, email or US Mail.
Benefits provided: Sick, Vacation, Paid Holidays, Health,...
2022 Rate Increase Notice
July 19, 2022
Dear Customers,
While we have done our best to maintain our current rates and have not implemented a rate increase since 2019; Unfortunately, due to the drastic increase cost of doing business these...
Drought Stage Update
July 19, 2022
Please note due to the worsening Lake levels and increased temperatures, Stage 3 of our Drought Contingency Plan will be implemented in the very near future. Please continue to conserve as much as...
2022 CCR Available
June 14, 2022
The 2022 Consumer Confidence Report is now available under the Water Quality tab or by clicking this link https://highlandswater.com/ccr1
Cancellation of Boil Water Notice - Only residents on Old Hwy 53 From Davis to Saroni Parkway & 3820 Old Hwy 53
June 02, 2022
DATE: _6/2/2022_
CANCELLATION OF BOIL WATER NOTICE
On 5/31/22 Only residents on Old Hwy 53 From Davis to Saroni Parkway & 3820 Old Hwy 53 were notified of the need to boil/disinfect all tap...
Upcoming Service Outage 5/31/22 Only residents on Old Hwy 53 From Davis to Saroni Parkway & 3820 Old Hwy 53
May 27, 2022
SERVICE OUTAGE
Please note your service will be off:
Tuesday May 31, 2022
8:00am – 4:00pm
For scheduled service repairs on:
Only residents on Old Hwy 53 From Davis to Saroni Parkway & 3820...
Pay your bill online for NO ADDITIONAL FEE
May 23, 2022
Click Here https://www.highlandswater.com/bill-payment to pay your bill online for no additional fees.
Upcoming Service Outages 5/12 & 5/13 Please see below for locations
May 11, 2022
SERVICE OUTAGES
Please note service will be off:
Thursday May 12, 2022 8:00am – 4:00pm
For scheduled service repairs on:
ONLY residents on Olympic Drive from Olympic Plaza to Redwood Street...
Upcoming Service Outage 5/12/22
May 10, 2022
SERVICE OUTAGE
Please note your service will be off:
Thursday May 12, 2022
8:00am – 4:00pm
For scheduled service repairs on:
All residents on Olympic Drive from Olympic Plaza to Redwood...
Upcoming Service Outage 4/27/22
April 25, 2022
SERVICE OUTAGE
Please note your service will be off:
Wednesday April 27, 2022
8:30am – 4:00pm
For scheduled service repairs on:
Lakeshore Drive (From Emory Ave to Mullen Ave)
Please contact...
Closing at Noon
April 15, 2022
Our office will close at
Noon on Friday
April 15th
In observance of Good Friday
Cancellation of Boil Water Notice - residents of 5645 Old Hwy 53 & 14083 Units 1-6
March 03, 2022
CANCELLATION OF BOIL WATER NOTICE
On 2/28/22 designated residents of at 5645 Old Hwy 53 & 14083 Units 1-6 were notified of the need to boil/disinfect all tap water used for drinking and cooking...
Cancellation of Service Outage - 3/1/22
February 28, 2022
Cancellation
SERVICE OUTAGE
Please note your service will NOT be off:
Tuesday March 1, 2022 8:30am – 4:00pm
5545 Old Hwy 53
5575 Old Hwy 53
5645 Old Hwy 53
5635 Old Hwy 53
5725 Old...
Upcoming Service Outage 3/1/2022
February 25, 2022
SERVICE OUTAGE
Please note your service will be off:
Tuesday March 1, 2022
8:30am – 4:00pm
For scheduled service repairs on:
5545 Old Hwy 53
5575 Old Hwy 53
5645 Old Hwy 53
5635 Old Hwy...
Cancellation of Boil Water Notice - designated residents of Pearl Ave / Uhl Ave
February 18, 2022
CANCELLATION OF BOIL WATER NOTICE
On 2/16/22 designated residents of Pearl Ave / Uhl Ave were notified of the need to boil/disinfect all tap water used for drinking and cooking purposes.
The...
Boil Water Notice - designated residents of Pearl and Uhl Ave
February 16, 2022
BOIL WATER NOTICE
Este informe contiene información muy importante sobre su agua potable.
Tradúzcalo o hable con alguien que lo entienda bien.
2/16/2022
BOIL YOUR WATER BEFORE USING
Failure...
Cancellation of Boil Water Notice - designated residents of Washington St, Clarkson St, Emerson St, Jackson St, Turner Ave and Bowers Ave - off of Burns Valley Rd
February 16, 2022
CANCELLATION OF BOIL WATER NOTICE
On 2/12/22 designated residents of Washington St, Clarkson St, Emerson St, Jackson St, Turner Ave and Bowers Ave - off of Burns Valley Rd were notified of the...
Boil Water Notice - designated residents of Washington St, Clarkson St, Emerson St, Jackson St, Turner Ave and Bowers Ave - off of Burns Valley Rd
February 12, 2022
BOIL WATER NOTICE
Este informe contiene información muy importante sobre su agua potable.
Tradúzcalo o hable con alguien que lo entienda bien.
2/12/2022
BOIL YOUR WATER BEFORE USING
Failure...
Bill Pay Temporarily Out of Service
January 19, 2022
Bill Pay Temporarily Out of Service
We apologize for the inconvenience. We are working diligently to get the portal back up and running. Please feel free to contact our office at (707) 994-2393...
CA Eviction Moratorium Ending 9/30/2021
October 29, 2021
Eviction Moratorium set to end on September 30
California’s eviction protections are set to expire on Thursday, Sept. 30, 2021.
The CA COVID-19 Rent Relief program provides assistance to...
OPEN POSITION
October 29, 2021
Currently looking for a T4/D2 Operator - Please submit a completed application and resume by walk-in, email or US Mail.
Upcoming Service Outage 10/14/21
October 13, 2021
SERVICE OUTAGE
Please note your service will be off for main installation/repairs on:
Thursday - October 14, 2021
8:00 am – 4:30 pm
Affected areas include:
Designated residents on Designated...
Cancellation of boil water notice - ALL
October 10, 2021
All boil water notices from the week of 10/4/21 - 10/10/21 are now lifted. Thank you for your patience and understanding.
Upcoming Service Outage 10/12/21
October 08, 2021
SERVICE OUTAGE
Please note your service will be off for main installation/repairs on:
Tuesday - October 12, 2021
8:00 am – 5:00 pm
Affected areas include:
Designated residents on Mullen /...
Upcoming Service Outages
October 07, 2021
EMERGENCY SERVICE OUTAGE
Please note your service will be off:
Thursday October 7, 2021
10:30 – 5:00
For EMERGENCY service repairs on:
Designated Residents on Robinson & Mullen...
Upcoming Service Outages
September 24, 2021
UPCOMING SERVICE OUTAGES
Please note service will be off for main line installation/repairs on:
Monday September 27, 2021 - Wednesday September 29, 2021
8:00 am – 4:00 pm
Affected areas...
Your Public Water Supply Is Safe
September 16, 2021
The below Public Health Advisory is for Private Water Systems and does not pertain to your water service provided by Highlands Mutual Water Company or any of the Public Water Suppliers around the...
Upcoming Service Outages
August 31, 2021
UPCOMING SERVICE OUTAGES
Please note service will be off for main line installation/repairs on:
August 31, 2021 - September 3, 2021
8:00 am – 4:00 pm
Affected areas include:
Designated...
Stage 2 - Drought Contingency Plan
August 19, 2021
Due to the extreme drought conditions mandatory conservation measures are being implemented. Stage 2 of our Drought Contingency Plan has been initiated and will remain in effect until further...
2021 CCR Available
July 01, 2021
The 2021 Consumer Confidence Report is now available under the Water Quality tab or by clicking this link https://www.highlandswater.com/water-quality-report
CA COVID-19 Rent Relief Program
June 15, 2021
CA COVID-19 Rent Relief Program: Easier to Apply
Applications for rent and utility assistance through the COVID-19 Rent Relief program have been simplified and financial help is available to...
Reopen to the Public
September 01, 2020
As of September 1, 2020, our office will reopen to the public. Please note: Only 1 customer in the lobby at a time, please social distance while in line outside the facility and as per Public...
Recurring Payments Now Available
July 08, 2020
Please visit your Highlands Mutual Water Company customer account online to setup for recurring payments, ebills and informational alerts.
NOTE: All recurring payments will process on the 10th...
Update: After-hours Contact Number (707) 994-2393
June 25, 2020
Our after-hours contact number has returned to our main phone number (707) 994-2393. In the event of a water related emergency, please contact this number for assistance. Thank you, Highlands...
Temporary After Hours Contact Number
June 19, 2020
In the event of a water related emergancy please call our temporary after hours number at (707) 295-3975. Thank you, Highlands Water Staff
2020 CCR
May 18, 2020
Our 2020 CCR is now available at: http://highlandswater.com/ccr3
NEW Customer Account Portal
December 10, 2019
We are happy to announce that we now have a customer account portal. You can now view and pay your bill online and signup for E-Bills! Click Here to Begin Note: you will need to use your new 4...
Updated Tenant Transfer Policy
November 05, 2019
Note: As of 10/30/19 a new tenant transfer policy has been adopted. Please click here for more information ...
Open During PG&E Outages - Please Conserve
October 25, 2019
Please note our office will be open in the event of any PG&E outages and there will be no interruption in your water service. We ask all customers to limit their water use during PG&E outages to...
New Rates - Effective October 1, 2019
September 12, 2019
New rates effective October 1, 2019 for further details click here ...